Frequently Asked Questions

No. Our products are made with CBD isolate, thus they do not contain any THC.

This product is tested by high-performance liquid chromatography to ensure it contains no more than 13 parts per million of tetrahydrocannabinol (THC).

The CBD dosage will vary for each person depending on their needs and the conditions they are trying to alleviate. For some applications, only a small CDB dose is required to achieve optimal results; in other cases, a higher dosage will be required. Dosage is not an exact science, as several factors determine the needed levels of CBD, including metabolism, body weight, ailments, etc... Please consult with your doctor if this is a concern for you.

Shikohin products do not contain THC.

testing report for each current batch is provided on the product page, below the initial content. You can view the potency of our CBD by viewing our third-party lab test results.

Yes! All of our topical formulas were formulated with vegan ingredients. Our topicals are also gluten-free, free of parabens, and free of 8 major allergens.

No. Our products do not need to be refrigerated, but you may refrigerate them if you prefer. Doing so will not affect the product or extend their shelf life. We recommend storing your products anywhere where they aren’t exposed to constant light and or heat.

No, we do not use any chemicals in the extraction or farming process and we have regularly updated test results to prove it.

Please refer to the Best By date found on each one of our products for shelf life information.

COAs can be conveniently found at the bottom of this page.

We currently ship your order through USPS Priority Mail, which usually arrive within the end of 1-3 business days according to their website. We're pleased to offer Free Shipping & Handling on orders over $75.

We try our best to get out as many packages as possible, even if that means running to the Post Officeto drop off your package after their scheduled pick up. Due to the high volume of orders, some packages may not be able to ship the same day. Please know that we are always working to get you your order as quickly as possible.If you have additional Shipping & Handling questions, please email us at

Due to the impact of COVID-19, USPS has been experiencing challenges with their delivery. As such, you may experience a delay in your order. We apologize for the inconvenience and appreciate your patience.

Once your order has been shipped, you will receive a shipping email confirmation with your tracking number. If you did not receive it, please email us at and we will be happy to provide you with your tracking number.

The limit is one discount code per order. All online discount codes have a designated expiration date and can only be used once per customer. Furthermore, most codes can only be applied to carts with up to five products. Discount codes cannot be applied to Bulk or Bundled products as these are already discounted.

At Shikohin, we stand behind our products 100%. We work hard to ensure that our quality is second to none, and thousands of our customers agree that this difference is something you will experience. We’re so convinced our products will make a difference you can actually feel, that if any product doesn’t meet your expectations, we want you to send it back within the first 30 days of delivery and we will happily give you the opportunity to exchange for another product or receive a full refund. Contact us within 30 days of receiving your product shipment. We’ll email you a label to print out, place on your package, and ship back at no cost to you. Once we receive the returned product, a refund will be issued and an auto email will notify you of that transaction. If you are not satisfied with our products, you may request a refund of the full purchase price, minus shipping costs, within 30 days of the product received date. The customer is responsible for return shipping. Please submit your request to

Yes. We want and strive for 100% customer satisfaction. If you are unsatisfied, please don't hesitate to reach out to customer service for return instructions. Refunds will be issued once the product is returned.

Yes, Shikohin products are available for wholesale purchase. We are actively seeking to partner with organizations and businesses who share our interest in promoting good health on a global scale. Please visit the Retailer Signup page and follow the instructions. Please send us an email at with your details and our team will get in touch with you with further details.

It depends on when the order was placed. Most shipments go out by 11 a.m. MST. If you catch us before you order is shipped out we are happy to help, but we cannot guarantee this.

We charge sales tax in a number of states in accordance with local laws, such as certain states requiring a dietary supplement tax. The tax rate and laws vary depending on the state that we ship to.